Privacy



Protecting your privacy

Your privacy is important to us. St Ives Surf School is committed to safeguarding the personal information you provide to us and to protecting your privacy, as well as clearly stating how that information is used to deliver our service to you.

The purpose of this privacy statement is to assist you in understanding how we, St Ives Surf School, use personal information collected via this website, and the choices you can make about how your personal information is used.

The information we collect

You do not have to provide any personal information in order to browse this website.We may collect personal information about you when you register with us or sign up for an activity. This information includes your personal details which are listed below.

  • Full name and Title

  • Age

  • Gender

  • Email Address

  • Telephone Number 

  • Preferences and interests

In addition to your personal information, when you use our website, we may collect tracking information such as your browser type, the operating system you use, the name of your internet service provider and pages visited on the site.St Ives Surf School gets this information by using technologies, including cookies to increase the functionality and user-friendliness of our website and to better tailor our website to your needs. For example, we may want to know how long the average user spends on our website, or which pages get the most attention. Information such as this will only be used in aggregate form and will not identify you personally.In order to send email communications to our registrants, we use a third-party email service provider. Data will be transferred to our email service provider for this purpose. Our email service provider is currently Mail Chimp. We may, without notice, change our provider to one delivering similar services. Where this occurs, we will ensure that at least the same level of protection is applied to your personal information.

How the information is used

We collect information on our users to:

  • help us improve and provide a personalised service to you.

  • conduct market research.

  • Analytics

  • reply to your enquiries more efficiently through the services we provide.

  • run competitions.

  • inform you of new offers, products and services that may be of interest to you.

  • create personalised email alerts. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Unsubscribing 

You may unsubscribe from St Ives Surf School emails by following the unsubscribe link in any of our email communications to you or, alternatively, by logging in to your email subscriptions page to edit your subscriptions.

If you would like us to remove your personal information from our systems, please contact info@stivessurfschool.co.uk